Human resources, as a field, is always evolving to accommodate the growing and changing needs of companies and individuals.
“With the help of artificial intelligence (AI), many HR tasks can be handled more efficiently to increase employee satisfaction drastically,” says Joanna who is in rfp consulting for The RFP Success Company.
Many companies have already taken steps to utilize AI in their human resources departments. You may find their experiences inspirational enough to consider making AI an integral part of your company’s human resources operation.
Artificial Intelligence Makes Recruiting A Breeze.
With AI technology, online information can be collected from the candidate’s entire online presence, then that information can be used in to rank the candidates you will eventually choose from.
By using this technology in this hiring process, candidates can be ranked based on the desired experience, salary expectations, work history, and skills.
Using AI to Engage With Candidates
For candidates applying for a position, it can be disheartening to not receive any type of response or have any sort of interaction with the employer after they apply. Artificial intelligence can use systems like Hubspot to engage the candidate in a way that feels more natural than an automated email.
With AI, the messages and responses a candidate receives can be more personal and unique to the candidate, encouraging a more positive overall experience.
Onboarding New Hires With AI
Many organizations are also exploring AI to help new hires acclimate to their new positions. Artificial intelligence can help by answering questions, providing information, and sharing resources to familiarize the employee with the company’s culture, policies, and systems.
Given the magnitude of information new employees are asked to digest in the first few days on the job, AI can provide information and education reinforcement to help employees retain relevant information.
Chatbots For Employees to Access Information
Chatbots are a specific type of artificial intelligence technology that can be especially useful for employees. Communicating via text, chatbots can answer standard employee questions. Employees can use chatbots to ask about paid-time-off policies, absences, open enrollment, and more.
Artificial Intelligence to Automate Administrative Tasks
Administrative tasks like managing payrolls and compliance and examining performance review information are arguably the most laborious HR duties. By assigning these tedious tasks to AI, a significant amount of time and effort can instead be spent on employee training and workplace improvements.
An additional benefit to using AI for payroll and compliance management is the technology’s accuracy. AI can easily handle large pieces of information and can be relied on to perform tasks entirely error-free.
AI Personal Assistants Designed to Help Businesses
‘Amy Ingram’ is an AI personal assistant that can effectively perform a variety of tasks. Amy was made by x.ai and takes the hassle out of scheduling appointments and meetings. Amy is even able to write emails that sound so natural, you would think a human wrote them.
‘Leena AI’ is another AI assistant that can build HR chatbots that are able to answer employee questions. Leena can work with most collaboration apps and saves HR managers from having to dedicate time to inform employees about company policies.
According to Personnel Today, 38% of organizations are already using AI at work, while 62% are expecting to use it in the near future. Given the role that technology already takes in our personal lives, it’s no wonder that it’s beginning to ooze into the workplace. Only time will tell how much of a difference AI makes for human resources and businesses overall.